When something terrible or unexpected happens like violence, loss, or a disaster, children, adolescents and adults are often left feeling overwhelmed, frightened, or numb. In these moments, what people need most is kindness, calm, and someone who knows how to help in a way that doesn’t make things worse.

This Psychological First Aid Guide offers a practical and compassionate approach for anyone: Caregivers, educators, community members, or professionals to support others in the immediate aftermath of distressing events. It’s not therapy, and you don’t need to be a mental health expert. It’s about being present, listening well, and helping people feel safe and supported.

This guide explains: